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Why is the channel directory blank?

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I've seen this question ( and this sentence) multiple times with dates that go back and couple of years and there's never an answer or fix.

There are no channels in my directory. It's blank. Nothing. Nada.
I've cleared, cleaned, updated , restarted and reinstalled any and everything there is.
Still nothing.

Why is this still an issue, and is there some trick to being able to actually see what channels are available.
Kind of sucks playing for Plex Pass and not having access to anything.


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