Hi,
I just installed the plugin via WebTools on my QNAP NAS.
When running the plugin on any of my libraries, I get two error messages. One saying "An internal error occured. Please check logs" and the other "Please submit logs".
I was checking the com.plexapp.plugins.findUnmatch.log:
2016-10-12 12:07:42,665 (-b682470) : DEBUG (runtime:1117) - Created a thread named 'backgroundScanThread'
2016-10-12 12:07:42,669 (-bdee470) : DEBUG (init:715) - ******* Starting backgroundScanThread ***********
2016-10-12 12:07:42,671 (-bdee470) : DEBUG (init:433) - ********* Starting to get User Prefs ***************
2016-10-12 12:07:42,673 (-bdee470) : DEBUG (init:436) - ALL_EXTENSIONS is : False
2016-10-12 12:07:42,674 (-bdee470) : DEBUG (init:437) - VALID_EXTENSIONS from prefs are : .m4v, .3gp, .nsv, .ts, .ty, .strm, .rm, .rmvb, .m3u, .mov, .qt, .divx, .xvid, .bivx, .vob, .nrg, .img, .iso, .pva, .wmv, .asf, .asx, .ogm, .m2v, .avi, .bin, .dat, .dvr-ms, .mpg, .mpeg, .mp4, .mkv, .avc, .vp3, .svq3, .nuv, .viv, .dv, .fli, .flv, .rar, .001, .wpl, .zip, .jpg, .mp3
2016-10-12 12:07:42,676 (-bdee470) : DEBUG (init:438) - IGNORED_FILES from prefs are : imdb.nfo, .DS_Store, db.001, Thumbs.db, .plexignore
2016-10-12 12:07:42,677 (-bdee470) : DEBUG (__initthumb, .AppleDouble, lost+found
2016-10-12 12:07:42,678 (-bdee470) : DEBUG (__init:440) - IGNORED_EXTENSIONS from prefs are : .srt, .xml, .idx, .jpg, .sub, .nfo, .png, .gif, .txt, .rtf, .m3u, .rar, .sfv, .md5, .ico, .doc, .zip, .SRT2UTF-8
2016-10-12 12:07:42,680 (-bdee470) : DEBUG (init:441) - IGNORE_HIDDEN is : True
2016-10-12 12:07:42,681 (-bdee470) : DEBUG (init:442) - ENABLE_PLEXIGNORE is : True
2016-10-12 12:07:42,683 (-bdee470) : DEBUG (init:443) - Plex.tv Authentication is False
2016-10-12 12:07:42,684 (-bdee470) : DEBUG (init:444) - ********* Ending get User Prefs ***************
2016-10-12 12:07:42,685 (-bdee470) : DEBUG (init:723) - Section type is movie
2016-10-12 12:07:42,686 (-bdee470) : DEBUG (init:725) - Path to medias in section is http://127.0.0.1:32400/library/sections/2/all
2016-10-12 12:07:42,687 (-bdee470) : DEBUG (init:452) - ******* Starting scanMovieDB with an URL of http://127.0.0.1:32400/library/sections/2/all***********
2016-10-12 12:07:42,688 (-bdee470) : DEBUG (init:461) - Starting to fetch the list of items in this section
2016-10-12 12:07:42,695 (-bdee470) : CRITICAL (init:465) - The server couldn't fulfill the request. Errorcode was 401
2016-10-12 12:07:42,696 (-bdee470) : CRITICAL (init:758) - Exception happened in backgroundScanThread
2016-10-12 12:07:42,700 (-bdee470) : CRITICAL (runtime:1128) - Exception in thread named 'backgroundScanThread' (most recent call last):
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-24ffd60/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1126, in _start_thread
f(*args, **kwargs)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 728, in backgroundScanThread
myMediaPaths = scanMovieDB(myMediaURL)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 463, in scanMovieDB
response = urlopen(req)
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 127, in urlopen
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 410, in open
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 523, in http_response
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 448, in error
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 382, in _call_chain
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 531, in http_error_default
HTTPError: HTTP Error 401: Unauthorized
2016-10-12 12:07:43,671 (-b682470) : DEBUG (init:690) - ************** Error in thread, stopping wait **************
2016-10-12 12:07:43,674 (-b682470) : DEBUG (init:707) - ******* Ending backgroundScan ***********
2016-10-12 12:07:43,680 (-b682470) : DEBUG (runtime:88) - Sending packed state data (112 bytes)
2016-10-12 12:07:43,681 (-b682470) : DEBUG (runtime:924) - Response: [200] MediaContainer, 993 bytes
2016-10-12 12:07:49,005 (-b682470) : DEBUG (runtime:717) - Handling request GET /applications/findUnmatched/backgroundScan?paths=%2Fshare%2FMD0_DATA%2FMovies%2FABC%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FDEF%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FGHIJ%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FKLM%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FNOPQR%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FST%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2FUVWXYZ%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2F_Agnes%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2F_Comedy%2C%2C%2C%2Fshare%2FMD0_DATA%2FMovies%2F__%C3%84lter&title=Filme%20Erw.&random=5.63&key=2§iontype=movie
2016-10-12 12:07:49,009 (-b682470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:49,013 (-b682470) : DEBUG (runtime:814) - Found route matching /applications/findUnmatched/backgroundScan
2016-10-12 12:07:49,015 (-b682470) : DEBUG (init:619) - ******* Starting backgroundScan *********
2016-10-12 12:07:49,018 (-bdee470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:49,019 (-b682470) : DEBUG (runtime:1117) - Created a thread named 'backgroundScanThread'
2016-10-12 12:07:49,022 (-bdee470) : DEBUG (init:715) - ******* Starting backgroundScanThread ***********
2016-10-12 12:07:49,024 (-bdee470) : DEBUG (init:433) - ********* Starting to get User Prefs ***************
2016-10-12 12:07:49,026 (-bdee470) : DEBUG (init:436) - ALL_EXTENSIONS is : False
2016-10-12 12:07:49,027 (-bdee470) : DEBUG (init:437) - VALID_EXTENSIONS from prefs are : .m4v, .3gp, .nsv, .ts, .ty, .strm, .rm, .rmvb, .m3u, .mov, .qt, .divx, .xvid, .bivx, .vob, .nrg, .img, .iso, .pva, .wmv, .asf, .asx, .ogm, .m2v, .avi, .bin, .dat, .dvr-ms, .mpg, .mpeg, .mp4, .mkv, .avc, .vp3, .svq3, .nuv, .viv, .dv, .fli, .flv, .rar, .001, .wpl, .zip, .jpg, .mp3
2016-10-12 12:07:49,028 (-bdee470) : DEBUG (init:438) - IGNORED_FILES from prefs are : imdb.nfo, .DS_Store, db.001, Thumbs.db, .plexignore
2016-10-12 12:07:49,030 (-bdee470) : DEBUG (__initthumb, .AppleDouble, lost+found
2016-10-12 12:07:49,031 (-bdee470) : DEBUG (__init:440) - IGNORED_EXTENSIONS from prefs are : .srt, .xml, .idx, .jpg, .sub, .nfo, .png, .gif, .txt, .rtf, .m3u, .rar, .sfv, .md5, .ico, .doc, .zip, .SRT2UTF-8
2016-10-12 12:07:49,032 (-bdee470) : DEBUG (init:441) - IGNORE_HIDDEN is : True
2016-10-12 12:07:49,034 (-bdee470) : DEBUG (init:442) - ENABLE_PLEXIGNORE is : True
2016-10-12 12:07:49,035 (-bdee470) : DEBUG (init:443) - Plex.tv Authentication is False
2016-10-12 12:07:49,036 (-bdee470) : DEBUG (init:444) - ********* Ending get User Prefs ***************
2016-10-12 12:07:49,037 (-bdee470) : DEBUG (init:723) - Section type is movie
2016-10-12 12:07:49,038 (-bdee470) : DEBUG (init:725) - Path to medias in section is http://127.0.0.1:32400/library/sections/2/all
2016-10-12 12:07:49,039 (-bdee470) : DEBUG (init:452) - ******* Starting scanMovieDB with an URL of http://127.0.0.1:32400/library/sections/2/all***********
2016-10-12 12:07:49,040 (-bdee470) : DEBUG (init:461) - Starting to fetch the list of items in this section
2016-10-12 12:07:49,045 (-bdee470) : CRITICAL (init:465) - The server couldn't fulfill the request. Errorcode was 401
2016-10-12 12:07:49,046 (-bdee470) : CRITICAL (init:758) - Exception happened in backgroundScanThread
2016-10-12 12:07:49,048 (-bdee470) : CRITICAL (runtime:1128) - Exception in thread named 'backgroundScanThread' (most recent call last):
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-24ffd60/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1126, in _start_thread
f(*args, **kwargs)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 728, in backgroundScanThread
myMediaPaths = scanMovieDB(myMediaURL)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 463, in scanMovieDB
response = urlopen(req)
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 127, in urlopen
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 410, in open
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 523, in http_response
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 448, in error
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 382, in _call_chain
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 531, in http_error_default
HTTPError: HTTP Error 401: Unauthorized
2016-10-12 12:07:50,024 (-b682470) : DEBUG (init:690) - ************** Error in thread, stopping wait **************
2016-10-12 12:07:50,026 (-b682470) : DEBUG (init:707) - ******* Ending backgroundScan ***********
2016-10-12 12:07:50,032 (-b682470) : DEBUG (runtime:88) - Sending packed state data (112 bytes)
2016-10-12 12:07:50,033 (-b682470) : DEBUG (runtime:924) - Response: [200] MediaContainer, 994 bytes
2016-10-12 12:07:50,060 (-b682470) : DEBUG (runtime:717) - Handling request GET /applications/findUnmatched/MainMenu?random=5.8
2016-10-12 12:07:50,064 (-b682470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:50,068 (-b682470) : DEBUG (runtime:814) - Found route matching /applications/findUnmatched/MainMenu
2016-10-12 12:07:50,069 (-b682470) : DEBUG (init:105) - ********** Starting MainMenu **********
2016-10-12 12:07:50,071 (-b682470) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/library/sections'
2016-10-12 12:07:50,149 (-b682470) : DEBUG (init:116) - Title of section is Filme Erw. with a key of 2 and a path of : ['/share/MD0_DATA/Movies/ABC', '/share/MD0_DATA/Movies/DEF', '/share/MD0_DATA/Movies/GHIJ', '/share/MD0_DATA/Movies/KLM', '/share/MD0_DATA/Movies/NOPQR', '/share/MD0_DATA/Movies/ST', '/share/MD0_DATA/Movies/UVWXYZ', '/share/MD0_DATA/Movies/_Agnes', '/share/MD0_DATA/Movies/_Comedy', u'/share/MD0_DATA/Movies/\xc4lter']
2016-10-12 12:07:50,151 (-b682470) : DEBUG (__init:116) - Title of section is Filme Erw. Neu with a key of 4 and a path of : ['/share/MD0_DATA/Movies/Neu']
2016-10-12 12:07:50,154 (-b682470) : DEBUG (__init:116) - Title of section is Serien Erw. with a key of 3 and a path of : ['/share/MD0_DATA/Movies/Serien']
2016-10-12 12:07:50,156 (-b682470) : DEBUG (__init:122) - ********** Ending MainMenu **********
2016-10-12 12:07:50,163 (-b682470) : DEBUG (runtime:88) - Sending packed state data (112 bytes)
2016-10-12 12:07:50,164 (-b682470) : DEBUG (runtime:924) - Response: [200] MediaContainer, 2043 bytes
2016-10-12 12:07:51,860 (-b682470) : DEBUG (runtime:717) - Handling request GET /applications/findUnmatched/MainMenu?random=5.8
2016-10-12 12:07:51,864 (-b682470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:51,868 (-b682470) : DEBUG (runtime:814) - Found route matching /applications/findUnmatched/MainMenu
2016-10-12 12:07:51,869 (-b682470) : DEBUG (init:105) - ********** Starting MainMenu **********
2016-10-12 12:07:51,871 (-b682470) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/library/sections'
2016-10-12 12:07:51,915 (-b682470) : DEBUG (init:116) - Title of section is Filme Erw. with a key of 2 and a path of : ['/share/MD0_DATA/Movies/ABC', '/share/MD0_DATA/Movies/DEF', '/share/MD0_DATA/Movies/GHIJ', '/share/MD0_DATA/Movies/KLM', '/share/MD0_DATA/Movies/NOPQR', '/share/MD0_DATA/Movies/ST', '/share/MD0_DATA/Movies/UVWXYZ', '/share/MD0_DATA/Movies/_Agnes', '/share/MD0_DATA/Movies/_Comedy', u'/share/MD0_DATA/Movies/\xc4lter']
2016-10-12 12:07:51,918 (-b682470) : DEBUG (__init:116) - Title of section is Filme Erw. Neu with a key of 4 and a path of : ['/share/MD0_DATA/Movies/Neu']
2016-10-12 12:07:51,920 (-b682470) : DEBUG (__init:116) - Title of section is Serien Erw. with a key of 3 and a path of : ['/share/MD0_DATA/Movies/Serien']
2016-10-12 12:07:51,923 (-b682470) : DEBUG (__init:122) - ********** Ending MainMenu **********
2016-10-12 12:07:51,929 (-b682470) : DEBUG (runtime:88) - Sending packed state data (112 bytes)
2016-10-12 12:07:51,930 (-b682470) : DEBUG (runtime:924) - Response: [200] MediaContainer, 2043 bytes
2016-10-12 12:07:51,963 (-b682470) : DEBUG (runtime:717) - Handling request GET /applications/findUnmatched/backgroundScan?paths=%2Fshare%2FMD0_DATA%2FMovies%2F__Neu&title=Filme%20Erw.%20Neu&random=5.88&key=4§iontype=movie
2016-10-12 12:07:51,967 (-b682470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:51,971 (-b682470) : DEBUG (runtime:814) - Found route matching /applications/findUnmatched/backgroundScan
2016-10-12 12:07:51,972 (-b682470) : DEBUG (init:619) - ******* Starting backgroundScan *********
2016-10-12 12:07:51,976 (-bdee470) : DEBUG (runtime:49) - Received packed state data (80 bytes)
2016-10-12 12:07:51,976 (-b682470) : DEBUG (runtime:1117) - Created a thread named 'backgroundScanThread'
2016-10-12 12:07:51,980 (-bdee470) : DEBUG (init:715) - ******* Starting backgroundScanThread ***********
2016-10-12 12:07:51,982 (-bdee470) : DEBUG (init:433) - ********* Starting to get User Prefs ***************
2016-10-12 12:07:51,984 (-bdee470) : DEBUG (init:436) - ALL_EXTENSIONS is : False
2016-10-12 12:07:51,985 (-bdee470) : DEBUG (init:437) - VALID_EXTENSIONS from prefs are : .m4v, .3gp, .nsv, .ts, .ty, .strm, .rm, .rmvb, .m3u, .mov, .qt, .divx, .xvid, .bivx, .vob, .nrg, .img, .iso, .pva, .wmv, .asf, .asx, .ogm, .m2v, .avi, .bin, .dat, .dvr-ms, .mpg, .mpeg, .mp4, .mkv, .avc, .vp3, .svq3, .nuv, .viv, .dv, .fli, .flv, .rar, .001, .wpl, .zip, .jpg, .mp3
2016-10-12 12:07:51,987 (-bdee470) : DEBUG (init:438) - IGNORED_FILES from prefs are : imdb.nfo, .DS_Store, db.001, Thumbs.db, .plexignore
2016-10-12 12:07:51,988 (-bdee470) : DEBUG (__initthumb, .AppleDouble, lost+found
2016-10-12 12:07:51,989 (-bdee470) : DEBUG (__init:440) - IGNORED_EXTENSIONS from prefs are : .srt, .xml, .idx, .jpg, .sub, .nfo, .png, .gif, .txt, .rtf, .m3u, .rar, .sfv, .md5, .ico, .doc, .zip, .SRT2UTF-8
2016-10-12 12:07:51,991 (-bdee470) : DEBUG (init:441) - IGNORE_HIDDEN is : True
2016-10-12 12:07:51,992 (-bdee470) : DEBUG (init:442) - ENABLE_PLEXIGNORE is : True
2016-10-12 12:07:51,994 (-bdee470) : DEBUG (init:443) - Plex.tv Authentication is False
2016-10-12 12:07:51,995 (-bdee470) : DEBUG (init:444) - ********* Ending get User Prefs ***************
2016-10-12 12:07:51,996 (-bdee470) : DEBUG (init:723) - Section type is movie
2016-10-12 12:07:51,997 (-bdee470) : DEBUG (init:725) - Path to medias in section is http://127.0.0.1:32400/library/sections/4/all
2016-10-12 12:07:51,998 (-bdee470) : DEBUG (init:452) - ******* Starting scanMovieDB with an URL of http://127.0.0.1:32400/library/sections/4/all***********
2016-10-12 12:07:51,999 (-bdee470) : DEBUG (init:461) - Starting to fetch the list of items in this section
2016-10-12 12:07:52,003 (-bdee470) : CRITICAL (init:465) - The server couldn't fulfill the request. Errorcode was 401
2016-10-12 12:07:52,005 (-bdee470) : CRITICAL (init:758) - Exception happened in backgroundScanThread
2016-10-12 12:07:52,006 (-bdee470) : CRITICAL (runtime:1128) - Exception in thread named 'backgroundScanThread' (most recent call last):
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-24ffd60/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1126, in _start_thread
f(*args, **kwargs)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 728, in backgroundScanThread
myMediaPaths = scanMovieDB(myMediaURL)
File "/share/MD0_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-ins/Plex-FindUnmatched.bundle/Contents/Code/__init__.py", line 463, in scanMovieDB
response = urlopen(req)
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 127, in urlopen
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 410, in open
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 523, in http_response
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 448, in error
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 382, in _call_chain
File "/data/jenkins/pms-deps-universal-v2/BUILD_TAG/linux-debian-i686/output/pms-depends-linux-debian-i686-release-08b2c10/lib/python2.7/urllib2.py", line 531, in http_error_default
HTTPError: HTTP Error 401: Unauthorized
Any idea what's going wrong?